Privacy Policy

Last updated on: 3ʳᵈ August 2020

Scope of the Processing of Personal Data

The processing of personal data is limited to data that is required to operate a functional website and for the provision of content and services. The processing of personal data of our users is based on the purposes agreed or on a legal basis. We only collect personal data that is necessary to implement and process our tasks and services or if you provide data voluntarily.

Personal Information we collect

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Payment Information, Gift Card Information, Contact Information and Newsletter Information.

Device Information

Payment Information

When you make a purchase or attempt to make a purchase through the Site, you are asked to enter payment information (e.g. name, credit card number). We refer to this information as “Payment Information”.

As we use a third party, Stripe, to process online payments, we don’t collect your Payment Information. Stripe collects your Payment Information to provide a safe and secure online payment service. The information we have access to via Stripe includes your email address, name, removal amount and purchase date.

Gift Card Information

When you purchase or attempt to purchase a gift card you are asked to choose a removal option (removal amount, subscription duration) and enter information about the giver (name), the recipient (name, email address), desired language and recipient notification date additionally to the payment information. We refer to this information as “Gift Card Information”.

Contact Information

We provide you with the possibility to get in contact with us through a contact form. By doing that you provide us with personal data such as Full Name, Email Address and maybe other personal data you share with us through the message field.

Newsletter Information

On the Site there is the possibility to sign up for a newsletter. By signing up you provide us with personal data such as your name and email address.

How we use your Personal Information

Sharing your Personal Information

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Security

With adequate technical and organisational measures, we will assure that all data is protected against access by unauthorized third parties and against loss.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Data Storage/ Data Retention

We keep your data for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of the Site, making data-driven business decisions about new features and offerings, complying with our legal obligations and resolving disputes.

If you request, we will delete or anonymise your data so that it no longer identifies you, unless we are legally allowed or required to maintain certain personal data.

Your data will be stored primarily in the European Union. However, personal data collected within the European Union and Switzerland may, for example, be transferred to and processed by third parties located in a country outside of the European Union and Switzerland. In such instances We shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical and organisational measures are in place.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

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Climacrux GmbH
St. Niklausenstrasse 96
6047 Kastanienbaum
Switzerland

hello@climacrux.com